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Making communication clearer

VAT Relief

Throughout this website you will find products that are priced inclusive (inc VAT) and exclusive (ex VAT) of VAT.

In the description of each product where we detail prices including and excluding VAT, that product is eligible for VAT relief. Where only an inclusive price is detailed, no VAT relief is available.

You are entitled to VAT relief if you are handicapped by a hearing disability. To benefit, simply complete the VAT Relief Certificate for a telephone order or complete the form at the checkout if you are making an online order.

If you are unable to complete this form you must include VAT in the total price of your order.